Harnessing the Power of E-HRM: Enhancing Organizational Performance in Delhi-NCR's IT Sector

Abstract

The integration of electronic human resource management (E-HRM) systems has revolutionized traditional HR practices, particularly in the IT sector, where agility and innovation are critical for success. This study investigates the impact of E-HRM on organizational performance in Delhi-NCR's IT industry, focusing on operational efficiency, employee satisfaction, and strategic HR roles. Data collected from 490 respondents across seven IT firms reveal significant improvements in recruitment cycle times, onboarding processes, and data accuracy, demonstrating E-HRM's potential to streamline HR operations. Employee satisfaction was notably enhanced through the introduction of e-learning tools and self-service portals, which fostered autonomy and engagement. However, challenges such as resistance to change, data security concerns, and high implementation costs hindered the full realization of E-HRM's benefits. The study underscores the strategic role of E-HRM in aligning HR functions with organizational goals and highlights the importance of robust leadership support, effective change management, and continuous employee training to maximize its potential. By addressing implementation challenges and leveraging digital innovations, organizations can unlock the transformative capabilities of E-HRM, driving long-term success in a dynamic business environment.